FREQUENTLY ASKED QUESTIONS

 

Is there parking available?

Yes there is on site parking available

Can I bring food or drink in with me?

No food or drink can be brought into the event, there will free tap water available at the bar

Can I bring in any liquids or sprays?

No liquids, perfumes, sprays or deodarants can be brought on site, there will be a complimentary vanity stall with perfumes and deodarant as this is not a money making exercise but a safety / speed of search & entry measure

Will I need to bring ID?

This is an over 18s event, ID may be required on entry or at the bar - the bar will operate a challenge 25 policy

WHAT HAPPENS IF THE EVENT IS RE SCHEDULED OR CANCELLED?

If the event is cancelled or re scheduled and you have purchased a full ticket then you can either keep your ticket for a future event or receive a face value refund.

If you have received a free ticket as part of one of our special offers then even though the ticket is free you can still roll this over to a future event or product.

Finally, if you have purchased a non refundable flexible deposit voucher then these are retained and can be used for any other Garage Nation event, product or service or even for drinks vouchers at an event.

Can I come and go from the festival?

There is no re entry to the event, if you leave the festival re entry will not be permitted

Can I get a refund on my ticket?

Full paid for tickets are only refundable in the event of cancelation or a re schedule

Are bags allowed?

Only bags A4 Size or smaller are allowed, any bags larger than this will not be allowed inside the festival and there will be no lockers or holding spaces on site

What time is last entry?

Last entry is 6pm or 5pm depending on the ticket you have bought, if you have an early entry ticket and arrive after your time please go to the box office for your full entry ticket

Other prohibited items

Drugs and weapons are strictly prohibited, there will be metal detecting arches, wands, drugs dogs and a police presence at the event along with a thorough search. Anyone found with drugs or weapons will be refused entry to the event and handed over to the police

 

WARNING: DO NOT BUY TICKETS FROM PEOPLE YOU DO NOT KNOW AS THESE COULD EASILY BE FAKES OR DUPLICATES AND WILL NOT GAIN YOU ACCESS TO THE EVENT AND THERE WILL BE NO WAY OF YOU GETTING YOUR MONEY BACK